Introducing The New Managed Services Ebook!

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Managed_Services_Ebook_TSWThank you everyone for an amazing TSW 2015 Service Transformations conference! I hope you learned a lot about Growing Customers Successfully and came away feeling eager to start applying the lessons learned to your business. In case you missed it, I unveiled my brand new ebook at the conference, “How to Avoid the 5 Most Common Mistakes Made in Managed Services.” It’s totally free, and you can download it here! Here’s a brief synopsis of what it’s about.

Those Who Don’t Learn From History are Doomed to Repeat It

Managed services continues to be one of the fastest-growing segments of the technology services industry, but is not without its challenges. In my years of experience, I keep noticing managed services businesses making the same mistakes time and again. In an effort to offer solutions to some common problems, I created this ebook to act as a guide for avoiding the typical pitfalls companies might encounter on the road to establishing a successful managed services business.



Managed services is growing faster than any other service line.

In this ebook, I offer insight and solutions to the top 5 mistakes managed services businesses make:

  • Lack of understanding of what managed services actually is
  • Portfolio confusion
  • Using the same sales tactics to sell products to sell managed services
  • Underinvestment in key areas
  • Poor organizational structure

While making any of these mistakes can cause irreparable damage to the long-term health and sustainability of your managed services business, there is hope! It’s simply a matter of identifying problem areas early and knowing how to fix them.

Get the Free Ebook!

I frequently tell our members that if they don’t already have a managed services strategy in place, they’re already behind the curve. “How to Avoid the 5 Most Common Mistakes Made in Managed Services” was written to make this journey less intimidating, and provide a helpful list of solutions for common problems in managed services. (Tweet this!)

I hope you enjoy it, and please feel free to let me know your thoughts either in the comments below or by emailing me directly at I look forward to hearing from you!

About the Author

George_Humphrey-headshot.jpgGeorge Humphrey is senior director of managed services research for TSIA. He is a networking and communications industry veteran of over 20 years with extensive experience in managed infrastructure and application services. Keep the conversation with George going. He may be reached at

How to Avoid the 5 Most Common Mistakes Made in Managed Services

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Topics: managed services, Managed Services Mistakes


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