Whether you missed out on our recent TSW Service Transformations conference or simply would like a refresher on some key takeaways, the TSW 2014 Service Transformations keynote session videos are now available to view online. Start with our headlining keynote session, “Growing Corporate Top Lines in the B4B Era”, presented by TSIA’s president and CEO, J.B. Wood, where he discusses emerging trends that are affecting the future of the technology industry and how organizations can adapt.
Video: Growing Corporate Lines in the B4B Era
“If left ‘as-is,’ most large enterprise tech companies will shrink. If they keep operating in the future the same way they’ve operated in the past, their revenues will decline.”
Though revenues are flattening industry-wide as customers are basing purchasing decisions on business outcomes rather than products or services, there is hope for technology providers who promote customer success and provide outcome-based services. Watch J.B. Wood’s insightful keynote session where he talks about the future of cloud computing for the tech industry and how the cloud is enabling customers to translate technology into their desired business outcomes.
“Profitable future revenue growth will come from services that are proven to improve customer business outcomes.”
More Videos from TSW
For more fascinating keynote sessions and other snippets from our recent conference, check out the rest of our keynote sessions, now available to view online. Our next event will be TSW 2015 Best Practices, taking place in Silicon Valley May 4-6. Register between now and January 31 to receive a 20% early bird discount. We look forward to seeing you there!