[SlideShare] Network with Technology Services Professionals at TSW

Posted by Technology Services Industry Association on 2/22/17 8:53 AM

Get ready for three days of networking and idea sharing at the premier event of the technology and services industry, TSW San Diego 2017, brought to you by the Technology Services Industry Association (TSIA). Join us at the conference May 1-3 to learn and share best practices and strategies with your industry peers, grow your professional network, discover new approaches to overcoming your top business challenges, and of course, have fun! Check out this SlideShare for a day-by-day preview of the many great networking opportunities you can look forward to by attending.

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Topics: slideshare, Technology Services World Conference

Meet with TSIA Experts at 5 Upcoming Technology Industry Events

Posted by Technology Services Industry Association on 2/21/17 5:00 AM

Whenever a new trend emerges in the world of technology and services, TSIA is already on the front lines developing new research, frameworks, and expertise around what that trend can mean for your business and the future of our industry. To share some of their latest findings in the areas of customer success, field services, smart services and the Internet of Things (IoT), and recurring revenue, TSIA executives will be attending several upcoming conferences and speaking engagements, including: 2017 Customer Success Summit – Presented by Totango, TSIA International Field Services Summit, Executive Symposium, Technology Services World, and Gainsight Pulse 2017. 

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Topics: customer success, x-as-a-service (XaaS), field services, internet of things (IoT), summit, Technology Services World Conference, TSIA Research, smart services, speaking engagements

A First Look at the TSW San Diego 2017 Conference Schedule

Posted by Technology Services Industry Association on 1/27/17 9:48 AM

At TSW San Diego 2017, you’ll join over 1,300 technology and services industry leaders to discover new ways to maximize your revenues while continuing to delight your customers with our theme, Organizational Convergence in a Recurring Revenue World. View the conference schedule online for a preview of the inspiring keynotes and networking opportunities we already have lined up for this year’s event!

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Topics: Technology Services World Conference, organizational convergence

TSW is Looking for Technology Providers to Exhibit in the EXPO

Posted by Technology Services Industry Association on 1/13/17 5:00 AM

TSIA's Technology Services World conferences are where the industry’s top technology and services practitioners come to stay on top of the latest trends and get strategies for overcoming their biggest business challenges. If you’re a technology solutions provider with an exciting product or service you’d like to share with our audience of over 1,300 tech professionals, ask us about becoming an exhibiting sponsor in the TSW | EXPO

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Topics: Technology Services World Conference

Technology Services World is Looking for Speakers!

Posted by Technology Services Industry Association on 11/10/16 5:00 AM

Do you have a business success story you’d like to share with our audience of over 1,500 technology services professionals? We’re now accepting applications to speak at our upcoming spring conference, TSW San Diego 2017! Come join us May 1-3 at the Hilton San Diego Bayfront to establish yourself as an industry thought leader and showcase your company’s achievements.

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Topics: Technology Services World Conference, recurring revenues, services convergence

Congratulations 2016 TSIA STAR Awards Winners!

Posted by Technology Services Industry Association on 11/2/16 5:00 AM

Each year at our fall TSW conference, we celebrate the technology and services companies who have shown their exceptional dedication to innovation and excellence in the annual TSIA STAR Awards competition. As one of the highest honors in the industry, the STAR Awards are a way for these organizations to be publicly recognized by their peers as being among the best in the business. We'd like to take a moment to once again congratulate this year's winners on their achievements!

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Topics: STAR Awards, Technology Services World Conference

TSW Day 2 Recap: Top Attended Sessions

Posted by John Ragsdale on 10/19/16 1:39 PM

Today is the final day of Technology Services World Las Vegas, and I'm back to take a look at the top attended sessions from yesterday. Our 1,600+ attendees had more than 75 breakout sessions to choose from yesterday, crossing all of our service disciplines, with a good mix of tactical and strategic topics. I always like to point out the top attended sessions, because people vote with their feet for the hottest trends and topics.

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Topics: customer success, customer experience, professional services, customer service, expand selling, professional services automation (PSA), Technology Services World Conference

TSW Day 1 Recap: Knowledge Management Front and Center

Posted by John Ragsdale on 10/18/16 5:00 AM

Yesterday was the opening day of Technology Services World in Las Vegas, and it was an action packed day. I started with a partner advisory board meeting at 7AM, then a kickoff meeting for partners, and my opening keynote, "Overcoming Barriers to Knowledge Sharing" at 11:45. We definitely had more people attend my keynote than anticipated, and I'm sorry to everyone who didn't make it into the room. The seats were filled, and people standing 3 deep, so I tried my best to entertain!

My topic was improving enterprise knowledge sharing, and I highlighted data from my 2016 Knowledge Management Survey. Why is knowledge management such a hot topic? Because companies perceive improved knowledge sharing as a lever they can pull to improve operational effectiveness. Here’s the data:

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Topics: knowledge management, Technology Services World Conference, customer portal

[Free Ebook] Why Services is the Big IoT Opportunity for Hardware Manufacturers

Posted by Technology Services Industry Association on 10/13/16 5:00 AM

As our world becomes more connected, the resulting technological climate has had a growing impact on the way traditional hardware manufacturers run their businesses. “Why Services is the Big IoT Opportunity for Hardware Manufacturers," a free ebook by TSIA's Vele Galovski and Harald Kopp, is a roadmap hardware manufacturers can use to navigate the path to digitization and unlock the new business opportunities presented by smart services and the Internet of Things (IoT). 

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Topics: internet of things (IoT), Technology Services World Conference, hardware manufacturers, ebook, smart services

TSW Keynote Preview: 7 Steps to Unlock Profitable Revenue Growth

Posted by Technology Services Industry Association on 10/7/16 5:00 AM

Over 1,600 technology services professionals will be gathering at the TSW Las Vegas 2016 conference to learn about how to align their business for growth and outcomes in the cloud economy. For a sneak peek at one of the many impactful sessions we have planned for this year's event, view this SlideShare of a keynote presentation by TSIA's Executive Director, Thomas Lah, “Report from the Road: 7 Steps to Unlock Profitable Revenue Growth."

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Topics: x-as-a-service (XaaS), cloud, slideshare, Technology Services World Conference, Technology-as-a-Service Playbook

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