Five Key Practices of a Successful MSP: #5―Strong Financial Management

Posted by George Humphrey on 5/16/14 1:06 PM

Hopefully you’ve been following along this popular blog miniseries focusing on the Five Key Practices of a Successful Managed Services Provider (MSP), based on a TSIA research report of the same title. If you haven’t had a chance to check them out, or you need a quick refresh, follow this link to read all previous posts in this series.

And now, moving on to this week’s key practice of a successful MSP:

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Topics: managed services, Successful Managed Services Providers

Five Key Practices of a Successful MSP: #4―Scalable and Repeatable Delivery Organization

Posted by George Humphrey on 4/17/14 1:21 PM

Hopefully you’ve been following along this popular blog miniseries focusing on the Five Key Practices of a Successful Managed Services Provider (MSP), based on a TSIA research report of the same title. If you haven’t had a chance to check them out, or you need a quick refresh, follow this link to the view all posts in this series.

And now, moving on to this week’s key practice of a successful MSP:  

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Topics: managed services, managed services providers, Successful Managed Services Providers

Five Key Practices of a Successful MSP: #3―Specialized MS Sales Expertise

Posted by George Humphrey on 4/9/14 2:36 PM

Hopefully you’ve been following along this popular blog miniseries focusing on the Five Key Practices of a Successful Managed Services Provider (MSP), based on a TSIA research report of the same title. If you haven’t had a chance to check them out, or you need a quick refresh, follow this link to the entire series so far. 

 

And now, moving on to this week’s key practice of a successful MSP: 

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Topics: managed services, revenue growth, sales, benchmarking, managed services providers, managed services sales, Successful Managed Services Providers

Five Key Practices of a Successful MSP: #2― A Standard Services Catalogue

Posted by George Humphrey on 4/2/14 2:21 PM

In part one of this five-part mini-series outlining five key practices of a successful managed service provider (MSP), I discussed “A Well-Defined and Documented Managed Services Strategy.” Any business without a well-documented business plan is a “bad experience for all involved,” just waiting to happen. A critical part of strategy execution is knowing exactly what product you want to bring to your customers. Hence, the #2 practice of a successful MSP is “A Standard Services Catalogue.” 

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Topics: managed services, managed services providers, Successful Managed Services Providers

Five Key Practices of a Successful MSP: Part 1 ― A Well-Defined and Documented Managed Services Strategy

Posted by George Humphrey on 3/19/14 12:22 PM

Several months ago, I authored a five-part miniseries of Inside Technology Services blog articles, articulating the top  mistakes made when starting a managed services (MS) business. The blogs were based on a TSIA Service Insight (research report) published for members in TSIA’s Managed Services discipline. The blog articles identified each mistake, while the full research report delved into deeper detail about the consequences of making those mistakes, as well as steps that could be taken to avoid them.
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Topics: managed services, Successful Managed Services Providers

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