Enjoy San Diego’s Finest at These Networking Events Only at TSW

Posted by Tom Anderson on 3/15/18 9:35 AM

Technology Services World is just around the corner! In addition to the many great learning opportunities you can look forward to at TSW San Diego 2018 following our conference theme of “Blending Service and Sales Motions,” we wanted to share our lineup of fun networking events you can’t get anywhere else. Check out this SlideShare or read on to see what we have planned for this year, including a baseball game between the San Diego Padres and Washington Nationals, a 5k fun run, and more!

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Topics: slideshare, Technology Services World Conference

[SlideShare] 3 Reasons Why You Need a Chief Renewal Officer

Posted by Julia Stegman on 2/12/18 5:00 AM

Technology subscription revenues are becoming material for both pure-play cloud companies (representing 90% or more of their total company revenue) and hybrid companies (representing 10% or more of their total company revenue). Continuing to retain and grow this revenue requires a strong focus on renewal activities led by a chief renewal officer whose mission it is to expand customer spend throughout their contract period. In this SlideShare, we share the top 3 reasons why you need a chief renewal officer at your organization to take charge of this important revenue generating engine.

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Topics: service revenue generation, revenue growth, renewal, slideshare, recurring revenues, contract renewal

Catch Up on Top Technology Spending Trends for 2017 [SlideShare]

Posted by Nicole Dornsife on 7/11/17 5:00 AM

TSIA’s annual Technology Spending reports closely examine technology and services trends that are making the biggest impact on businesses across the industry. View this SlideShare to get 3 highlights from all 8 of these reports, which cover our research areas of Customer Success, Education Services, Expand Selling, Field Services, Managed Services, Professional Services, Service Revenue Generation, and Support Services.

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Topics: customer success, education services, managed services, support services, service revenue generation, professional services, field services, expand selling, slideshare, TSIA Research

3 Technology and Services Industry Trends for Profitable Growth [SlideShare]

Posted by Thomas Lah on 5/18/17 5:00 AM

For over a decade, TSIA has closely tracked the product and service revenue as well as the profit trends of 50 of the largest technology solutions providers in the world through our Technology & Services 50 index. This valuable information, which we aggregate from publicly reported data from a diverse list of hardware, software, and pure service companies, allows us to get an accurate view of the performance and overall state of the industry. This quarter, we’ve observed some key trends that are clearly pointing to an increasing reliance on both service revenues and profits to sustain the health and growth of most technology product companies. This SlideShare highlights 3 of these trends that can help you stay on the right path to profitable growth.

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Topics: Technology and Services 50, slideshare, TSIA Research

TSW Keynote Preview: Organizing for Recurring Revenues [SlideShare]

Posted by Thomas Lah on 4/21/17 5:00 AM

Even though markets and the revenue streams are rapidly migrating toward XaaS, the financial and organizational models of many technology companies are still catching up. So where do these organizational models need to change in order to keep up with where the revenue is now going? I explore this topic and more in my upcoming Technology Services World keynote presentation, “Organizing for Recurring Revenues.” Take a look at this SlideShare for a preview of what I’ll be covering.

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Topics: keynote, organizational structure, slideshare, Technology Services World Conference, recurring revenues, organizational convergence

Top Technology Industry Trends to Watch in 2017 [SlideShare]

Posted by Nicole Dornsife on 3/28/17 5:00 AM

At TSIA, we are dedicated to helping technology and services organizations of all sizes stay on top of the latest best practices for growing and advancing their businesses. Each year, our research team publishes their "State of" reports on developing trends affecting their respective areas of research to serve as a guide for achieving success in the coming year and beyond. View this SlideShare to get 3 highlights from 8 "State of" reports covering all areas of tech so you can stay on top of industry forecasts you might have missed.

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Topics: customer success, education services, managed services, support services, service revenue generation, professional services, field services, expand selling, slideshare

[SlideShare] Network with Technology Services Professionals at TSW

Posted by Technology Services Industry Association on 2/22/17 8:53 AM

Get ready for three days of networking and idea sharing at the premier event of the technology and services industry, TSW San Diego 2017, brought to you by the Technology Services Industry Association (TSIA). Join us at the conference May 1-3 to learn and share best practices and strategies with your industry peers, grow your professional network, discover new approaches to overcoming your top business challenges, and of course, have fun! Check out this SlideShare for a day-by-day preview of the many great networking opportunities you can look forward to by attending.

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Topics: slideshare, Technology Services World Conference

[SlideShare] 3 Education Services Benchmark Trends

Posted by Technology Services Industry Association on 11/29/16 8:26 AM

Through TSIA's comprehensive benchmarking program, you can measure your company's performance against your industry peers, identify your strengths, and see where you can improve to ensure future success. For a sample of the type of insight you will receive by taking advantage of this valuable resource that comes with TSIA membership, take a look at this SlideShare featuring 3 key research trends from TSIA's Education Services Benchmark Study.

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Topics: education services, benchmarking, slideshare, TSIA Research, TSIA Benchmarking Spotlight

[SlideShare] 3 Support Services Benchmark Trends

Posted by Technology Services Industry Association on 11/15/16 5:00 AM

Through TSIA's comprehensive benchmarking program, you can measure your company's performance against your industry peers, identify your strengths, and see where you can improve to ensure future success. For a sample of the type of insight you will receive by taking advantage of this valuable resource that comes with TSIA membership, take a look at this SlideShare featuring 3 key research trends from TSIA's Support Services Benchmark Study.

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Topics: support services, slideshare, TSIA Benchmarking Spotlight

TSW Keynote Preview: 7 Steps to Unlock Profitable Revenue Growth

Posted by Technology Services Industry Association on 10/7/16 5:00 AM

Over 1,600 technology services professionals will be gathering at the TSW Las Vegas 2016 conference to learn about how to align their business for growth and outcomes in the cloud economy. For a sneak peek at one of the many impactful sessions we have planned for this year's event, view this SlideShare of a keynote presentation by TSIA's Executive Director, Thomas Lah, “Report from the Road: 7 Steps to Unlock Profitable Revenue Growth."

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Topics: XaaS (x-as-a-service), cloud, slideshare, Technology Services World Conference, Technology-as-a-Service Playbook

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