[Infographic] Fee-Based Services for XaaS Business Models

Posted by Julia Stegman on 11/6/15 6:30 AM

Recurring revenues with existing customers have a natural tendency to decline. Like many XaaS executives, you may be asking, “What are the forces that create erosion and growth with subscription revenues?Certainly the concept of churn is well understood as a negative force that reduces annual recurring revenues. But how well do you understand, and manage, downsell activities that also create revenue erosion? Also, how effectively are you pulling the growth levers of upselling and cross-selling to ensure revenues from your existing customers are growing and not declining? One of these growth levers is fee-based services. Contrary to popular belief, not all adoption services are offered for free, and in this infographic, we demonstrate how fee-based support and adoption services can contribute to the growth of total recurring revenues.

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Topics: adoption services, x-as-a-service (XaaS), service revenue generation, levers of growth, customer churn

[Infographic] 3 Ways to Grow Your Support Revenue

Posted by Julia Stegman on 8/20/15 6:30 AM

When it comes to choosing the best method for growing your maintenance and support revenue, there are several viable options available to you. In this infographic, we’ve used the data from the 2015 TSIA Service Revenue Generation Benchmark Study to offer up three levers you can pull to increase your revenue. We’ve also outlined the effects on your business and examples of the types of results you can expect from each method.
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Topics: service revenue generation, levers of growth, infographic

Levers of Growth: Building Double-Digit Revenues in a Tech Company

Posted by Trisha Bright on 7/22/13 11:17 AM

"Roll up your sleeves. Summon your courage. And above all, don't try to reinvent the wheel! Growing services revenue can be achieved if you know which levers to pull."

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Topics: service revenue, revenue growth, levers of growth

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