Economic Disruption for Equipment Manufacturers: Lessons Learned and What Lies Ahead

Posted by Rene Grossrieder on 6/7/16 8:40 AM

Since its inception, the internet has had a monumental impact on the world we live in, from gross domestic product (GDP), gross global value creation and destruction, profit performance, social networks, commerce and cyber security, emergency management, and advertising, just to name a few. 

As a result, equipment manufacturers are facing many new challenges as connected devices are changing the world and old business models are shattering. But, they can possibly learn from other past miscalculations, particularly brick and mortar retailers that have a physical asset to sell while dealing with the commercialization of products and increasing focus on services and the customer experience.

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Topics: sales, remote services, equipment manufacturers, e-commerce

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