5 KPIs to Reduce On-Site Support Costs [Animation]

Posted by Technology Services Industry Association on 1/24/17 5:00 AM

If you have hardware at a customer location, you're always going to need on-site service, and reducing this cost will continue to be an ongoing priority for every field services organization. Watch this short animation to learn 5 key performance indicators you can use to reduce on-site support costs through better optimization of your processes and more efficient use of your available workforce.

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Topics: field service engineer, benchmarking, field services, video, animation

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