In order to grow your customers successfully, you need to make sure they’re able to find value with your solution by achieving their desired business outcomes. To properly guide your customers down the right path to success, you’ll first need to gain a deeper understanding of their goals, but where do you start? In his keynote presentation at our upcoming TSW 2015 Service Transformations conference, “Outcome Engineering”, TSIA’s executive director, Thomas Lah, will share how outcome engineering drives revenue growth. Take a look at this SlideShare for a sneak preview of what you can learn from this informative presentation!
Learn About Growing Customers Successfully at TSW!
Through the effective use of outcome engineering to construct the right outcome chains for your customers, you’ll be on the right track to creating a solid framework to identify, define, and drive business outcomes. Be sure to catch this keynote and more at TSW 2015 Service Transformations, October 19-21 in Las Vegas!