Get Ready for Day 2 of TSW Service Transformations 2014

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TSW_Service_Transformations_Day_2Yesterday’s TSW event got off to a great start with tons of energy and focus on the future of technology services. Today, we plan to keep that momentum going with even more great sessions, discussions, and networking events. Let’s get ready to have an exciting Day Two! 


This Morning

Start your morning off right with a delicious breakfast and engaging conversation during the TableTopic Breakfasts. Attendees can join their peers for an open discussion with service practitioners to talk about common industry issues. These free-flowing and interactive sessions are a great opportunity to discuss key challenges, collect valuable new ideas, and make new industry contacts that will help you for many years to come. A series of TableTopic Breakfast discussions will take place on Tuesday and Wednesday morning in the TSW | EXPO at 7:30 a.m.

Later this morning at 8:30 a.m., Executive Director of TSIA, Thomas Lah, will be giving his keynote presentation, “High Value, High Margin Offers in the B4B Era”. In this follow-up to J.B. Wood’s Day One keynote about how technology companies can reinvent their approaches for recapturing growth, Thomas will expand upon this topic by introducing a series of frameworks companies can use to identify, develop, price, and sell high-value offers and successfully navigate the transition to an outcome-based business model.

Between 9:45 and 10:45 a.m., nine informative case study presentations will be given by TSW | EXPO exhibitors and TSIA member companies. Each will showcase how a TSIA member benefited from the deployment of a particular solution and will cite actual results achieved.

Later this morning, Thomas Lah will be moderating a debate-style session between Tien Tzuo of Zuora and Mark McCaffrey of PwC on the topic “Is the Cloud a Profitable Business Model?” Hear both sides of the argument to discover for yourself if XaaS leaders must choose between growth and profits to remain successful.


This Afternoon

Enjoy lunch with refreshments and mingle with industry product and service providers during this dedicated TSW | EXPO break, beginning at noon. Afterwards, join TSIA partners and their customer co-presenters for the EXPO Theater Breakout Sessions, where they will demonstrate their offerings and give attendees real-world insight into today’s hottest products and solutions.

The rest of the afternoon is reserved for a series of sessions from TSIA members, and TSIA research executives on a wide range of interesting topics on that support the conference theme of Corporate Growth in the Age of Services. View today’s schedule to catch one of these insightful talks in a variety of disciplines by experts in their respective fields.


This Evening

Before hitting the strip, attendees will have another change to mingle with peers at the Reception in the TSW | EXPO. Use your gamecard to enter in an opportunity drawing for wonderful prizes!

At 7:30 this evening is the Women in Services Fundraising & Networking Event, where professional women and thought leaders in technology services can network while enjoying a fun evening of live music, conversation, and refreshments. Attendees can purchase 5 tickets for $25 for a chance to win great prizes in the opportunity drawing. Profits from this event will go to the Southern Nevada and San Diego chapters of the Dress for Success charity, which promotes the economic independence of disadvantaged women by providing professional attire, a network of support, and the career development tools to help women thrive in work and life.

We hope you enjoy your Day Two! It’s been a great event so far. Remember to stay connected while you’re here and follow us on Twitter and check for photo updates on our Flickr. Also be sure to keep checking back to our Research Team blog listing for updates from TSIA research execs and messaging around the show!

Topics: Technology Services World Conference


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